Mon–Fri · 8:00am – 4:30pm | Phoenix, Arizona
Call us today: (209) 481 0353 / (623) 400 6210
Privacy Policy
Effective Date: September 2026
Cactus Wound Care (“Cactus Wound Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, request information, or interact with our services.
Cactus Wound Care is a physician-led wound care practice serving patients in the Phoenix, Arizona area. Our practice provides board-certified physician-led care, advanced wound healing technology and techniques, personalized treatment plans, and convenient Phoenix-area care.
This Privacy Policy explains what information we may collect, how we may use it, how we may share it, and the choices available to you when you interact with our website and services.
1. Information We Collect
Depending on how you interact with Cactus Wound Care, we may collect the following categories of information:
Information You Provide Directly
We may collect information that you voluntarily provide through website forms, appointment requests, inquiries, communications, or other interactions with us, including:
Name
Email address
Phone number
Address or general location information
Appointment information
Inquiry or service-request information
Information submitted through website forms
Information contained in messages or communications you send to us
Other information you voluntarily provide
Because Cactus Wound Care is a healthcare practice, information you submit through the website may include health-related, treatment-related, or appointment-related information.
Please do not submit sensitive medical information through a website form unless the form specifically requests or permits that information.
SMS/Text Messaging Information
If you voluntarily provide a mobile phone number and separately opt in to receive SMS/text messages, we may collect and use information necessary to administer the applicable messaging program, including your phone number, consent/opt-in information, and information related to your messaging preferences or requests.
Providing a phone number by itself does not constitute consent to receive SMS messages.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, where applicable, including:
IP address
Browser type
Device type
Operating system
Pages viewed
General website usage information
Date and time of website visits
Referring website information
Other technical or analytics information
The information automatically collected depends on the website configuration and technologies in use at the time of your visit.
2. How We Use Information
We may use information we collect for purposes including:
Responding to inquiries and requests
Scheduling and managing appointments
Providing requested services
Communicating with patients and prospective patients
Responding to questions or requests for information
Sending requested SMS/text messages
Sending service-related or appointment-related notifications
Sending marketing communications when appropriate consent has been provided
Improving our website and user experience
Maintaining website functionality
Protecting the security and integrity of our website and systems
Operating and administering our business
Complying with applicable legal and regulatory requirements
We will use information for purposes consistent with the reason it was provided and as otherwise permitted or required by applicable law.
3. SMS/Text Messaging Privacy
Cactus Wound Care may offer SMS/text messaging programs for individuals who voluntarily provide a mobile phone number and separately provide the applicable consent.
SMS Consent Is Voluntary
Providing your phone number does not automatically enroll you in an SMS program.
SMS consent is voluntary and is separate from:
Acceptance of this Privacy Policy; and
Acceptance of any applicable Terms & Conditions.
You are not required to consent to receive marketing text messages in order to contact Cactus Wound Care, request an appointment, or submit a form.
Types of SMS Communications
Cactus Wound Care may use separate consent mechanisms for different types of SMS communications, including:
Marketing SMS: Promotional offers, announcements, or other marketing communications.
Non-Marketing/Service-Related SMS: Appointment-related communications, requested information, or other messages associated with your interaction with Cactus Wound Care.
Consent for one type of messaging does not automatically constitute consent for another type where separate consent is required.
Message Information
If you have voluntarily opted into an applicable SMS program:
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
You may reply HELP for assistance.
You may also contact Cactus Wound Care using the contact information provided in this Privacy Policy.
SMS Opt-Out
You may stop receiving SMS messages associated with the applicable messaging program at any time by replying:
STOP
After receiving a STOP request, Cactus Wound Care will stop sending SMS messages associated with that program, subject to legally required or otherwise necessary communications.
SMS Help
For messaging support, reply:
HELP
or contact: (209) 481 0353
4. Required Mobile Information Protection
Cactus Wound Care protects mobile information and SMS consent information in accordance with applicable requirements.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cactus Wound Care does not sell, purchase, rent, or share SMS opt-in information or leads for marketing purposes.
5. How We Share Information
Cactus Wound Care may share information when reasonably necessary to operate our business, provide requested services, respond to inquiries, maintain our website and systems, or comply with applicable law.
We may use service providers or subcontractors that support functions such as:
Website hosting
Website maintenance
Scheduling
Customer service
Communications
Security
Analytics
Technical support
Other necessary business operations
Where information is shared with service providers or subcontractors, such sharing is intended to support the applicable business function and is subject to applicable requirements.
Mobile Information and SMS Consent
Mobile information and SMS opt-in/consent data will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be disclosed to service providers or subcontractors when necessary to provide support services or operate the business, consistent with applicable law and the required A2P provisions described in this Privacy Policy.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support:
Website functionality
Security
Analytics
Performance
User experience
The specific cookies or tracking technologies used may vary depending on the configuration of the website and the services connected to it.
You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality or user experience of the website.
7. Third-Party Services
Cactus Wound Care may use third-party service providers to help operate the website and business.
These providers may support functions such as hosting, scheduling, communications, analytics, security, website functionality, or customer support.
Third-party services may collect or process information according to their own privacy policies and applicable agreements.
Where applicable, we encourage users to review the privacy practices of third-party services they interact with.
Cactus Wound Care does not authorize third parties or affiliates to use mobile information or SMS opt-in/consent data for marketing or promotional purposes.
8. Data Security
Cactus Wound Care takes reasonable measures designed to protect information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic communication, or method of transmitting or storing information can be guaranteed to be completely secure.
You should exercise appropriate care when submitting information online and avoid submitting sensitive information through channels that are not specifically intended for that purpose.
9. Data Retention
Cactus Wound Care retains information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business and operational records, comply with applicable legal or regulatory requirements, resolve disputes, and enforce applicable agreements.
Specific retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.
10. User Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
You may contact Cactus Wound Care with questions or requests concerning information we maintain about you.
Depending on the circumstances and applicable law, requests may include questions about:
The information we maintain
How information is used
How information is shared
Updating or correcting information
Other privacy-related concerns
We may need to verify your identity before processing certain requests.
To submit a privacy-related question or request, please use the contact information provided at the end of this Privacy Policy.
11. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate involvement or authorization from a parent, guardian, or other person as required by applicable law.
If you believe that a child has provided personal information to us through the website in a manner that is not appropriate, please contact us using the information below.
12. Healthcare and Medical Information
Cactus Wound Care is a wound care practice, and information submitted through our website may include health-related or appointment-related information.
Such information will be handled in accordance with applicable privacy and healthcare requirements.
This website is intended to provide information about Cactus Wound Care and facilitate communication with the practice. Information submitted through a website form should not be considered a substitute for appropriate medical evaluation or care.
Nothing on this website creates a physician-patient relationship unless and until such relationship is established through the appropriate process of the practice.
This Privacy Policy does not constitute a Notice of Privacy Practices.
13. Changes to This Privacy Policy
Cactus Wound Care may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or other operational needs.
When changes are made, the updated Privacy Policy will be posted on this page with an updated “Last Updated” date.
We encourage you to periodically review this Privacy Policy to remain informed about how information is handled.
14. Contact Information
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact Cactus Wound Care using the information below.
Questions About This Privacy Policy?
Cactus Wound Care
Address: 14815 N Del Webb Blvd, Sun City, AZ 85351
Phone Number: (209) 481 0353
Email Address: [email protected]
Last Updated: September 2026
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Or call us now at (602) 555-0134 — most patients are seen within 2 business days.
Compassionate, surgeon-directed wound care for the Goodyear community; built on honesty, integrity, and evidence-based medicine.
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Address
14815 N Del Webb Blvd, Sun City, AZ 85351
Call Us
(623) 400 6210 (209) 481 0353
Mon–Fri
8:00am – 4:30pm
© 2026 Cactus Wound Care LLC. All rights reserved.